
H820 User Manual
4.8 DDNS not working
1) Please confirm the DDNS configuration is correct.
2) Check if the router is online and get IP, and can visit internet.
3) Check if the WAN IP from sim card (shows in the status page once the router is online) is a public IP or privacy
IP, privacy IP will make DDNS no work.
4.9 Cannot Connect Router via RJ45 LAN
1) Please check if Ethernet cable is correctly connected.
2) Double check PC network card IP is correct configured. Please refer to Chapter 3.2
3) Try to disable the PC network card, and re-enable it.
4) Reset the H820 router. Power on router, keep press “RST” button until 12 seconds, and then release it. H820
router will automatically load default.
4.10 Cannot Connect H820 WiFi
1) Double check if the device’s WiFi switch is on.
2) Double check if the H820 WiFi is on.
3) Double check Device’s wireless network card IP is correct configured. Please refer to Chapter 3.2
4) Try to disable the Device’s network card, and re-enable it.
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